Course Introduction

This foundational course is designed to instill the principles of patient-centered care. Participants will explore the importance of empathy, communication, and respect in providing quality healthcare.

Duration: 5 days

Course Objectives:

1. Understand the fundamentals of patient-centered care.
2. Develop effective communication skills with patients.
3. Emphasize the significance of empathy in healthcare.
4. Foster a patient-friendly environment.

Course Modules:

Module 1: Introduction to Patient-Centered Care

• Definition and principles of patient-centered care.
• Historical perspective and evolution.

Module 2: Effective Communication Skills

• Verbal and non-verbal communication techniques.
• Active listening and patient engagement.

Module 3: The Role of Empathy in Healthcare

• Understanding and practicing empathy.
• Impact of empathy on patient outcomes.

Module 4: Creating a Patient-Friendly Environment

• Importance of physical and emotional comfort.
• Strategies for enhancing patient experience.

Module 5: Patient-Centered Care in Practice

• Case studies and practical scenarios.
• Implementing patient-centered care in healthcare settings.